Ser Empresario Magazine in audio
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Ser Empresario Magazine in audio
Jackie Ojeda: The subscription economy
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The Subscription Economy. By Jackie Ojeda. There was a time when buying a product meant it was ours. We paid once for a record, a computer program, or a movie and could use it for years. Today, that logic seems to belong to the past. Music, movies, cloud storage, software, video games, productivity apps, and even some car features have migrated to a subscription model. Consumers no longer buy, they pay for access. And while this model has driven innovation and allowed companies to generate recurring revenue, it also raises an uncomfortable question. Are we really getting more value, or are we simply paying permanently for what we used to be able to buy once? Mexico is a prime example of this transformation. The subscription video platform market reached 15 million subscriptions by the end of 2025, with an annual growth rate of 4.9%, confirming that the model has entered a stage of consolidation and maturity. Furthermore, Nielsen estimates that more than 60 million people in the country's major cities consume content via television and digital platforms, while streaming already accounts for 24.3% of television consumption in Mexico. However, the phenomenon goes far beyond entertainment. Today we pay monthly for work tools, cloud storage, artificial intelligence, video games, educational platforms, and health apps. For millions of people, subscriptions have become a fixed expense comparable to basic services like phone or internet. A study cited by national media indicates that more than half of Mexican households pay for at least one streaming platform, and that the accumulated spending on these services can represent a significant burden on family finances. From a business perspective, the model has clear advantages. Recurring revenue allows for investment planning, continuous product improvement, and the delivery of updates without the need to release new physical versions. Software as a Service, SAS, companies have demonstrated that this model facilitates constant innovation and strengthens customer relationships. The problem arises when the subscription ceases to be an option and becomes the only way to access a product or service. This transformation also alters our relationship with ownership. If someone stops paying for a music platform, they lose access to their entire library. The same is true for design software, digital storage, and productivity tools. Even some car manufacturers now offer advanced features through monthly subscriptions. In other words, the consumer ceases to be an owner and becomes a perpetual user whose experience depends on continued payments. There is also a less visible financial risk, the accumulation of small monthly payments. Individually, these may seem manageable, but together they represent a growing portion of household and business budgets. What was once a one-time investment now becomes an ongoing financial commitment. This fragmentation of spending makes it difficult for consumers to accurately gauge how much they are actually allocating to digital services each month. This doesn't mean the subscription model should disappear. In many cases, it offers flexibility, immediate access to cutting-edge technologies, and lower upfront costs. The challenge lies in finding a balance between innovation and consumer protection. Companies must offer greater transparency regarding pricing, automatic renewals, and cancellation policies, while users need to develop better digital consumption habits. Regularly reviewing their subscriptions, canceling unused ones, and evaluating whether they are truly getting value from the service they've subscribed to. The digital economy will continue to evolve, and subscriptions will continue to expand into new sectors. However, as our reliance on these models increases, we must also ask ourselves whether we are building an access based economy or one in which every aspect of our daily lives becomes subject to recurring payments. Innovation should not be measured solely by the ease of collecting monthly payments, but by its ability to generate sustainable value for those who make it possible. The consumers.